Do you know what truly matters to your guests?In both the grand scheme of things and in the closeup look at its intricate details, everything else that patrons say they really and genuinely look for and expect from their hotel stays (good sleep, nice views, impeccable service) falls second to their need for cleanliness.

If you don’t specialize in luxury linens, then it can be difficult to understand some of the industry keywords. What exactly is a polyester-cotton blend? What does 100% linen really mean? In order to choose the right linens for your hotel, you need to understand the different types of fabrics and their benefits and detriments. Your hotel style, atmosphere, temperature, location, laundering techniques and more should all factor into your fabric decision.

We’ve all experienced something that was shockingly poor quality at some point. Whether it be a meal, a vehicle or a hotel stay.  These memories remain with us, long after the events have ended and are extremely hard to erase from one’s mind.When Resuinsa was...

 Creating memorable experience is the essence of successful hotels and resorts. However, something that’s not always top-of-mind is the significant impact that linens have on guests while on premise. It’s a fact that they spend more time in direct contact (touch) with sheets, towels and...