We interview Mrs. Karyl Krugley, our US Agent in New York since April 2010. She has more than twenty-seven years of experience in the hospitality industry. She will give us some insight in how New York´s hotels have lived last year, and their expectations for...

When making hotel linen purchasing decisions, low prices are tempting. Saving money on routine items like sheets, pillowcases and washcloths means that you have more money to spend on exciting amenities like pools, fitness centers, spas, concierge services and welcome gifts. But while all of these extra services may be fun to promote, the experiential cost of low-quality linens is immeasurable.